Shipping & Returns

Shipping

All orders will leave our facility after 1-2 working days.
The shipping cost will be automatically added at the checkout.

You will pay no shipping fee if you order above a certain amount (found at the very top of the page).

Returns

You can return your order easily within 14 days if you ordered from the EU (without Sweden). If you ordered from outside of the EU (and Sweden), please write us an email before returning your order. 
Returns are free from Germany or Austria. In all other countries you will have to pay a small shipping fee. (We're working on solving this, so everyone can enjoy their free shipping!)

Want to return your order?
If you want to return your order, please send us an email to office@createdbyill.com with your order number, the items you wish to return and the reason for returning goods.